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This explainer explores the advanced AI reasoning capabilities demonstrated by Salesforce's Koa, built on Nvidia's Nemotron framework, and its implications for enterprise AI applications.
Salesforce employees are puzzled by the company's promotion of Anthropic's Claude Tag, a competitor product, within Slack. The move has sparked internal tension and raised questions about Salesforce's AI strategy.
Salesforce acquires AI customer service platform Fin for $3.6 billion to enhance its Agentforce platform and strengthen its position in enterprise AI automation.
Salesforce's $5 billion stake in Anthropic is set to become its most profitable investment as the AI startup prepares for an IPO.
Salesforce has acquired Contentful, a headless CMS platform, to enhance its Agentforce CRM with dynamic content capabilities for real-time customer experiences.
Salesforce claims AI agents reduced a 231-day migration to just 13 days, reporting a 79% increase in developer productivity and fewer incidents.
Salesforce's AI platform Agentforce is drawing criticism for overpromising and underdelivering, as investors question whether its AI vision matches real-world results.
Salesforce CEO Marc Benioff announced a $300 million investment in Anthropic tokens this year, primarily for AI coding tools, and expressed plans to integrate AI coding into Slack.
Salesforce CEO Marc Benioff introduces Agent Albert to prove that AI will enhance, not replace, enterprise software. The company is also launching a new metric to measure AI's success in business environments.
Salesforce has announced a major AI-powered update for Slack, introducing 30 new features aimed at transforming workplace communication and productivity. The overhaul includes AI-driven tools for meeting summaries, smart message suggestions, and predictive analytics.
Salesforce AI Research introduces VoiceAgentRAG, a dual-agent memory router that cuts voice RAG retrieval latency by 316 times, enhancing conversational AI responsiveness.
Salesforce CEO Marc Benioff has dismissed fears about AI disruption, calling it 'not our first SaaSpocalypse' and emphasizing the company's resilience. The firm reported strong earnings while positioning itself at the forefront of AI integration.
