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Salesforce's AI platform Agentforce is drawing criticism for overpromising and underdelivering, as investors question whether its AI vision matches real-world results.
Salesforce CEO Marc Benioff announced a $300 million investment in Anthropic tokens this year, primarily for AI coding tools, and expressed plans to integrate AI coding into Slack.
Salesforce CEO Marc Benioff introduces Agent Albert to prove that AI will enhance, not replace, enterprise software. The company is also launching a new metric to measure AI's success in business environments.
Salesforce has announced a major AI-powered update for Slack, introducing 30 new features aimed at transforming workplace communication and productivity. The overhaul includes AI-driven tools for meeting summaries, smart message suggestions, and predictive analytics.
Salesforce AI Research introduces VoiceAgentRAG, a dual-agent memory router that cuts voice RAG retrieval latency by 316 times, enhancing conversational AI responsiveness.
Salesforce CEO Marc Benioff has dismissed fears about AI disruption, calling it 'not our first SaaSpocalypse' and emphasizing the company's resilience. The firm reported strong earnings while positioning itself at the forefront of AI integration.
